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      SCPro™ Fundamentals Certification

      Kyiv School of Logistics has been the official partner of the Council of Supply Chain Management Professionals since 2017 and now it provides the opportunity to support and pass the SCPro™ Fundamentals Certification.

      This certification includes eight blocks from all areas in supply chain management and is an official confirmation of knowledge of the relevant field since the successful completion of the exam and obtaining a certificate.

      About the Council of Supply Chain Management Professionals

      The Council of Supply Chain Management Professionals (CSCMP) has been providing networking, career development, and educational opportunities to the logistics and supply chain management community since 1963.

      The Supply Chain Management Professionals Council is a leading global association and focuses on research and educational activities in supply chain management. It has more than 8,500 members – senior managers and supply chain management experts from all sectors of the economy, including industry, government organizations and leading educational institutions in 67 countries.

      The organization is managed by a selected group of global managers. The headquarters is located in Lombardy (Chicago), Illinois, USA.

      What the certification program provides and who it is suitable for:


      Qualitative fundamental knowledge

      Search and implementation of a cost-effective training program, identification and positioning of the required skills in supply chain management


      Development and promotion

      Build awareness of the importance of global supply chains for business and career development


      International experience and business expansion abroad

      Improving the level of English. Ability to understand international business standards and supply chain management


      Proof of professionalism

      Confirm your professional competence through levels of certification and professional development

      SCPro ™ Fundamentals Certification Learning structure


      Registration, access to the online office, start of working with online video, text materials


      Online training for a period of one month from registration to one year, independent work with online materials



      Preparation for the exam: independent study of additional materials, passing the examples of tests


      Passing the exam online in the office of the Kyiv Logistics School, obtaining a certificate

      8 training tracks SCPro™ Fundamentals Certification:

      Track 1. Supply Chain Management Principles

      The Supply Chain Management Principles certification track is a great place to start and is considered to be a ‘launch pad’ to begin your supply chain educational and certification process. It provides a high-level overview of each of the functions in a supply chain.

      After completing this task, you will have a broad appreciation for how each of the individual supply chain functions operate and how they are ‘linked’ in a chain to enable organizations to plan and execute product and service delivery in order to achieve customer satisfaction.

      Track 2. Customer Service Operations

      Customer service operations is woven into every aspect of the supply chain; therefore, customer satisfaction and customer retention are of paramount importance for every company. When properly implemented, customer service can be an enabling process and strategy to create customer satisfaction which, in turn, creates pleased and loyal customers. Maintaining these relationships is key essential for continued sales and repeat business. To provide customer satisfaction at every level, customer service should be embedded in the culture of the organization and needs to be the responsibility of every employee.

      This certification track discusses the basics of customer service; sound communications; advice for dealing with challenging customers; the customer order and return processes (reverse logistics); jobs in customer service; and legal concerns.

      Track 3. Transportation Operations

      The Transportation Operations certification track provides the details for transporting goods. Transportation of goods often requires multiple modes of transportation. The combination of modes can vary depending on cost, values, dimensions, weights, frequencies, time-sensitive delivery requirements, and other special requirements (e.g., hazardous or refrigerated cargoes). Key elements of this certification track include modes of transportation; transportation technology; company roles and operations within the transportation field; the impact of transportation on the overall economy; sustainability in transportation; and how the field is evolving to meet the projected needs of the future. Numerous positions exist in each of the various modes of transportation; rail, water, air, road, and pipeline. Other key positions also exist in customs, freight forwarding, brokering, and transportation security to support the actual movement of goods.

      Track 4. Warehousing Operations

      The Warehousing Operations certification track provides the basics of warehousing operations, including distribution centers and fulfillment centers. Key elements of the track include the role of warehousing and distribution centers in the supply chain, and the other key functions of processing goods: receiving, movement, storage, picking, packing, and packaging. Other value-added processes, like cross-docking and kitting, are presented as they are routinely used in warehousing and distribution centers like Amazon and Walmart. Additionally, the Warehouse Management System (WMS) is presented as the back-bone that enables the warehouse to function effectively and efficiently. Warehouses, fulfillment centers, and distribution centers have an ongoing need for personnel in a wide range of functions including material handlers, pickers, packers, forklift operators, and IT specialists for the WMS.

      Track 5. Demand Planning

      Demand planning is often considered the “engine” that drives a business and requires collaboration and inputs from all departments to be successful. The Demand Planning certification track presents the details necessary to create and utilize a forecast to build an actual demand plan. Forecasting is a process that predicts customer demands. The demand planning process uses the forecast to develop a plan that ensures inventory levels are appropriate to meet the predicted demands. The demand plan is used to create requisitions for the procurement department to obtain the goods and services needed. It is also used to plan manufacturing work orders to turn raw materials and components into finished goods.

      Analyst and planning positions in a demand planning organization give individuals with a strong foundation of skills the possibility to be successful in every aspect of the broader supply chain organization.

      Track 6. Inventory Management

      The Inventory Management certification track provides the details to effectively plan and manage inventory levels to satisfy customer demands and maximize organizational profitability. Inventory management personnel focus on achieving a balance of sufficient supply to meet customer demand. Ineffective planning can result in insufficient inventory levels, resulting in lost sales or excessive inventory and financial write-offs of obsolete stock. This track also covers the importance and use of inventory in the supply chain; exposure to different types of inventory; techniques for effectively managing and controlling inventory levels; the relationship between forecasting and inventory management; and the financial impacts of inventory investments. Since inventory is a critical aspect within any organization, employers have an ongoing need for skilled personnel to plan, analyze, replenish, and safeguard all assets.

      Track 7. Manufacturing & Service Operations

      The Manufacturing & Service Operations certification track provides a key element of the operations organization in a company. It is chartered to provide and manage resources and to convert raw materials into finished products. This certification track discusses the basics of manufacturing and service operations for effective interface with other elements across a supply chain. This certification track includes the role of manufacturing and service operations; linking market requirements with the selection of manufacturing processes; facility location strategies; facility layouts; the importance of production planning and control in synchronizing operations; the importance of quality management and performance measurement; and the impact of emerging technologies in operations. Some common positions in a Manufacturing & Service Operations organization include assembly operators, machinists, welders, production planners, service technicians, and quality assurance personnel.

      Track 8. Supply Management & Procurement

      The Supply Management & Procurement certification track presents the details of how goods and services are ordered by converting purchase requisitions, created by the demand planning organization, to purchase orders that are issued to suppliers. In this track, specific emphasis is placed on supplier identification, selection and approval, sourcing activities, negotiations with suppliers and the overall systematic selection of goods and services. Technology innovations along with numerous options for transportation modes enable procurement organizations to source items globally to achieve the best value solutions to fulfill their requirements. Numerous positions often exist in procurement organizations and they are referred to as buyers, sourcing analysts, commodity experts, and subcontract administrators.

      Learning conditions


      $ 250

      Duration of study: From the moment you gain access for one calendar year

      • Online materials
      • Access to online materials and simulations of tests
      • Exam
      • We recommend to pass one training block and to pass the exam, and then decide to purchase the remaining 7 blocks


      Supply Chain Management Principles

      Customer Service Operations

      Location of the introductory session and passing the exam

      Do you have any questions?

      Please fill out this form

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